Banking Made Smarter with AI and Automation
Amidst a technological revolution reshaping the financial landscape, banking and financial institutions confront multifaceted challenges, from operational inefficiencies to the pressing demands of regulatory compliance and data overload. Navigating this dynamic environment, automation and artificial intelligence (AI) stand as transformative solutions, addressing the intricacies of manual processes, regulatory intricacies, and the need for personalised customer experiences.
In this era of change, our tailored solutions leverage cutting-edge technology to streamline operations, ensure compliance, and exceed customer expectations in the ever-evolving financial sector.

Enhance Operational Efficiency

Mitigate Risks and Improve Compliance

Optimise Customer Experience

Gain Competitive Advantage

Retail Banking

Automated Customer Onboarding: Accelerate the onboarding process with AI, reducing paperwork and enabling seamless account creation for customers.

Personalized Financial Insights: AI algorithms to analyze customer data and deliver personalized financial advice, improving engagement and satisfaction.

Chatbot-driven Customer Support: Enhance customer service by implementing AI-powered chatbots that provide instant, 24/7 support for routine inquiries and transactions.

Commercial Banking

Credit Scoring Optimization: Utilize AI models to enhance credit scoring accuracy, leading to quicker and more informed lending decisions for commercial clients.

Real-time Fraud Detection: Implement AI-driven systems for real-time fraud detection, securing commercial transactions and mitigating financial risks.

KYC Compliance Automation: Streamline KYC processes through automation, ensuring compliance with regulatory requirements and expediting client onboarding.


Automated Document Verification: Streamline mortgage approval processes by automating document handling and verification, reducing processing time and enhancing accuracy.

Regulatory Compliance Checks: Ensure compliance with evolving mortgage regulations using AI tools to conduct thorough and efficient compliance checks throughout the mortgage lifecycle.

Personalized Mortgage Recommendations: Leverage AI to analyze customer profiles and offer personalized mortgage product recommendations, improving customer satisfaction and conversion rates.

Corporate Banking

Cash Flow Forecasting: Implement AI-driven tools for automated cash flow forecasting, enabling more accurate financial planning and treasury management for corporate clients.

Fraud Prevention and Anomaly Detection: Strengthen security measures by using AI algorithms to detect anomalies and prevent fraud in corporate transactions and financial activities.

Intelligent Document Processing: Streamline document handling and processing in corporate banking operations, reducing manual effort, minimizing errors, and ensuring regulatory compliance.

Customer Stories

Transforming Compliance Policy Management with GenAI

Discover how LatentBridge’s GenAI-powered solution enhanced accessibility and understanding of regulatory compliance policies for a large European financial services firm.


Success in fetching contextualised information


Access to relevant information


Document search and compare

Customer Stories

Improved fee collection and revenues for leading wealth and investment adviser in the UK

Streamlined revenue and billing operations across more than 3000 clients and over 80 plan administrators by designing a centralised fee management and administration platform. The solution included an API-based ingestion of fee statements, automated fee receivables, matched it to statement data, and flagged unmatched items, thus improving fee collection and improving business productivity.


Fee management efforts automated


Reduction in supervision efforts


Real-time / on-demand Fee MIS & Analytics

Customer Stories

Reduced post trade settlement fails for a global investment bank

Implemented a smart pre-matching settlement product using robotic process automation (RPA) and workflow management technology across 40 markets and 4 time zones. The intelligent solution extracts market-specific trade data (SSI) from settlement systems, determines counterparty information from reference data, contacts them via email, and tracks the response to ensure trades are pre-matched accurately.


Reduction in manual efforts to match trades


Quicker communication to counterparties


Increased matching efficiency

Customer Stories

Improved revenue growth for a diversified financial services provider

Automated the loan origination to approval lifecycle, which increased business volumes, enabled faster loan disbursement, and improved operational efficiency. Combining process automation with API integrations, the solution captured data from digital channels like the web and mobile, executed KYC and credit checks, reviewed loan applications, and managed transaction queues and exceptions.


Faster loan approvals and authorisation


Reduction in disbursement SLA’s


Increase in data accuracy and adherence to internal compliance

Customer Stories

Accurate credit history verification for leading financial services provider

Devised an API-based intelligent automation solution that executes an automated search for customer key information to verify existing loans and available credit limits and performs affordability checks to determine loan approval limits. The solution covers the process from picking loan requests from the web, email, or other customer input sources all the way to booking the loan and sending an automated communication to the credit bureau for final approval.


Faster credit decisioning leading, improving customer experience


Faster processing across loan request to approval cycle

< 10%

Re-work reprocessing effort

Customer Stories

Rapid KYC, identify and verification checks for a diversified financial services provider

Built an optical character recognition (OCR) and machine learning (ML)-based extraction programme combined with intelligent document processing that extracts, classifies, and stores KYC information. The fully integrated solution collects data from KYC input sources like passports, driving licences, and other acceptable identity documents and compares them against trusted sources to verify documents and flag any exceptions, handling images, text, and other unique identifiers.


Reduction in KYC compliance time and cost


Improvement in customer response time


Reduced manual efforts in paper-intensive process

Customer Stories

Hyper personalised customer experience at speed and scale for the smart adviser

Transformed the traditionally paper-intensive, highly manual workflow of a financial adviser by delivering the Connected Adviser Platform. The product has built-in intelligent CRM and actionable client insights, intuitive digital onboarding of customers, automated investment profile generation, AI-enabled advice, and automated client reports for advisers at a Top 100 Financial Adviser firm.


Increase in client engagements


Reduction in client profiling time


Rise in administrator capacity

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