LatentBridge, a global intelligent automation firm, announced its partnership with Kore.ai, a leader in conversational AI platforms and solutions. This partnership aims to bring together multiple technologies, like conversational AI chatbots and intelligent automation solutions, to deliver holistic automation to customers.

LatentBridge brings its deep domain knowledge and process expertise, leveraging intelligent chatbots using Kore.ai's conversational AI platform, to deliver efficient and optimised digital solutions and drive business impact.

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"This powerful partnership enables us to build a strong intelligent automation ecosystem that leverages complementary technologies to achieve holistic automation," said Hema Gandhi, CEO at LatentBridge. "By automating more processes, businesses become more productive and offer a truly digital experience to their customers."

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Kore.ai offers an enterprise-grade, end-to-end, no-code conversational AI platform and AI-first solutions that serve as a secure foundation for enterprises to design, build, test, host, deploy, and manage virtual assistants, process assistants, and conversational digital applications to optimise customer, employee, and agent experiences across voice and digital channels.

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"With this partnership, we can now jointly deliver the experience of the digital future for customers and employees alike. Our conversational AI capabilities, along with LatentBridge’s intelligent automation products, can create true value for businesses." said Raj Koneru, CEO of Kore.ai.

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About LatentBridge

LatentBridge is a global intelligent automation firm with a market-leading pay-as-you-go SaaS platform and proprietary automation accelerators that can optimise and scale your digital programs.

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About Kore.ai

Kore.ai are a global leader in conversational AI-first platforms and solutions that help enterprises automate business interactions to deliver extraordinary experiences for their customers, employees, and contact center agents.

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